Frequently Asked Questions

We specialize in a wide range of home renovations, including kitchens, bathrooms, bedrooms, dining rooms, flooring, painting, windows, roof repairs, HVAC installation, and landscaping. We do not handle additions or ground-up construction.

While our primary goal is to help homeowners maximize the value of their homes, we want to make that journey as easy as possible. This means we often provide additional services such as junk removal, cleaning, and staging so the homeowner and agent can focus on selling quickly and for top dollar!

For pre-sale projects, we will only take on projects that we believe will help the home sell faster and yield a profit to the seller. The estimated homeowner profit is the expected after-remodel value minus the as-is value and the project costs.

For post-sale projects, the scope is based on what the new owner would like for their forever home. Post-sale projects are invoiced every two weeks for the duration of the project.

Freemodel doesn't have any arbitrary caps on the scope or size of a project. We’ll greenlight any renovation job that will boost a home’s selling price. To make sure the project makes sense for everyone, Freemodel will take on projects as long as the mortgage balance plus the Freemodel project price does not exceed 80% of the home’s after-remodel value.

Project duration depends on the scope of work. We will provide you with approximate start and completion dates and will work hard to meet that schedule.

For properties that are occupied by the owner, we do not require that the home be vacant while the work is being done. If the property is a rental, there can be no tenants living in the property or tenants with a valid lease and right to return to the property.

In general, if extensive work is being done to the kitchen or baths, it's best if the home is vacant during the work.

Our network of trusted contractor partners perform the work. Project directors develop the scope of work in consultation with the agent and homeowner, manage the contractors, and pay for all finish materials and labor. Freemodel will also create designs, develop architectural plans, and get city permits.

At Freemodel, we carefully vet all of our contractor partners, selecting them based on their expertise and proven track record of customer satisfaction. Freemodel is fully licensed, bonded, and insured, ensuring peace of mind throughout every project.

The homeowner, agent and Freemodel will collaborate on the project scope and design. We rely on input from agents and homeowners to select the best style to maximize the value of the home. Our in-house design team is available to help the project managers create spaces that are beautiful, functional, and safe. The project managers are talented designers themselves and they work with the in-house design team as needed per project. The design team supports establishing design intention, selection of finished materials, and preparation of construction documentation for building and permitting, as needed.

Freemodel uses high quality materials for all of our finishes including cabinets, countertops, flooring, appliances and fixtures. Our project managers and designers have years of experience selecting the highest quality materials that offer great value and will make the project look beautiful!

Yes, Freemodel provides a non-transferable warranty for a period of one year from the project completion date or until the property is sold, whichever is sooner.

Yes, Freemodel provides a fixed bid, which is the exact amount the homeowner will pay at closing. The only exception is if unforeseen issues are discovered that weren't visible during the on-site visit, such as dry rot, damaged plumbing, or hidden electrical hazards. In those cases, a change order will be provided, and any additional work will only proceed with the homeowner's approval.

No. Freemodel does not perform a credit check or background check on the homeowner.

No. We do not have any income requirements.

Freemodel makes the contract signing process simple by using digital contracts, allowing homeowners to sign easily and securely online.

All homeowners will sign a home improvement contract. The contract includes a detailed scope of work with all tasks to be performed and materials to be purchased, so there are no surprises. Once the contract is signed, the renovation can begin.

For pre-sale deferred payment projects, the homeowner will need to sign a Deed of Trust and a Sellers Escrow Demand letter. This ensures that Freemodel will be paid out of escrow upon the sale of the property.

If additional or unforeseen work is needed, Freemodel will issue a change order (CO), and you will have the final approval before moving forward.

No, Freemodel does not charge any interest or finance fees.

No, Freemodel doesn’t charge agents any fees.

Freemodel prices our work similarly to many home renovation services: our payment is built into our fixed bid. Additionally, because we operate at scale, we negotiate great prices for labor and materials, and we pass those savings on to our customers.

When the renovation is complete, the property will go on the market at the price determined by the agent and homeowner. The house must stay on the market continuously until it sells. We allow 1 year for the home to sell and close.

If the home doesn’t sell in 1 year, we send the homeowner an invoice for our work.

Project directors provide regular email updates and photos of the work completed on the project, so everyone is on the same page about progress and key dates.

Freemodel serves major cities across California, Texas, and Florida. We're rapidly expanding into additional metro areas, and our locations page is always up to date with our service regions.

California: 1066986

Florida: CGC1524949