Frequently Asked Questions

We specialize in a wide range of home renovations, including kitchens, bathrooms, bedrooms, dining rooms, flooring, painting, windows, roof repairs, HVAC installation, and landscaping. We do not handle additions or ground-up construction.

While our primary goal is to help homeowners maximize the value of their homes, we want to make that journey as easy as possible. This means we often provide additional services such as junk removal, cleaning, and staging so the homeowner and agent can focus on selling quickly and for top dollar!

For pre-sale projects, we will only take on projects that we believe will help the home sell faster and yield a profit to the seller. The estimated homeowner profit is the expected after-remodel value minus the as-is value and the project costs.

For post-sale projects, the scope is based on what the new owner would like for their forever home.

Freemodel doesn't have any arbitrary caps on the scope or size of a project. That said, If you choose to work with one of our lending partners for pay-at-close financing, they may have limits on the amount they are willing to lend.

Project duration depends on the scope of work. We will provide you with approximate start and completion dates and will work hard to meet that schedule.

For properties that are occupied by the owner, we do not require that the home be vacant while the work is being done. If the property is a rental, there can be no tenants living in the property or tenants with a valid lease and right to return to the property.

In general, if extensive work is being done to the kitchen or baths, it's best if the home is vacant during the work.

Our network of trusted contractor partners perform the work. Project directors develop the scope of work in consultation with the agent and homeowner, manage the contractors and procure all materials. Freemodel will also oversee designs, develop architectural plans, and ensure needed city permits are procured.

At Freemodel, we carefully vet all of our contractor partners, selecting them based on their expertise and proven track record of customer satisfaction. Freemodel is fully licensed, bonded, and insured, ensuring peace of mind throughout every project.

The homeowner, agent and Freemodel will collaborate on the project scope and design. We rely on input from agents and homeowners to select the best style to maximize the value of the home. Our in-house design team is available to help the project managers create spaces that are beautiful, functional, and safe. The project managers are talented designers themselves and they work with the in-house design team as needed per project. The design team supports establishing design intention, selection of finished materials, and preparation of construction documentation for building and permitting, as needed.

Freemodel uses high quality materials for all of our finishes including cabinets, countertops, flooring, appliances and fixtures. Our project managers and designers have years of experience selecting the highest quality materials that offer great value and will make the project look beautiful!

Yes, Freemodel provides a non-transferable warranty for a period of one year from the work completion date.

Yes, Freemodel provides a fixed bid, which is the exact amount the homeowner will pay unless. The only exception is if unforeseen issues are discovered that weren't visible during the on-site visit, such as dry rot, damaged plumbing, or hidden electrical hazards. In those cases, a change order will be provided, and any additional work will only proceed with the homeowner's approval.

Freemodel does not require a credit check, however some of our lending partners may. Homeowners are advised to speak with each lending partner to find the lender who is the best fit for their specific needs.

Freemodel does not have a minimum income requirement, however some of our lending partners may. Homeowners are advised to speak with each lending partner to find the lender who is the best fit for their specific needs. Additionally, if the homeowner opts to work with one of Freemodel's lending partners for pay-at-close financing, then additional documentation regarding their chosen funding source will be required.

Freemodel makes the contract signing process simple by using digital contracts, allowing homeowners to sign easily and securely online.

All homeowners will sign a home improvement contract. The contract includes a detailed scope of work with all tasks to be performed and materials to be purchased, so there are no surprises. Once the contract is signed, the renovation can begin. If additional or unforeseen work is needed, Freemodel will issue a change order (CO), and you will have the final approval before moving forward.

No, Freemodel doesn’t charge agents any fees.

Freemodel prices our work similarly to many home renovation services: our payment is built into our fixed bid. Additionally, because we operate at scale, we negotiate great prices for labor and materials, and we pass those savings on to our customers.

Project directors provide regular email updates and photos of the work completed on the project, so everyone is on the same page about progress and key dates.

Freemodel is currently active across 9 Bay Area counties: Marin, Sonoma, Napa, San Francisco, San Mateo, Santa Cruz, Santa Clara, Alameda, Contra Costa.

California: 1066986

Florida: CGC1524949